Contact Beehive Window Cleaning

Free quotes for window cleaning and power washing in Santaquin and all of Utah County.

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(385) 404-5551

contact@beehivewindowcleaning.com

Terms of Service

Welcome to Beehive Window Cleaning. By booking or receiving services from Beehive Window Cleaning ("we", "us", or "our"), you ("Customer") agree to the following terms and conditions.

1. Services Offered

We provide professional residential and commercial window cleaning, screen cleaning, track cleaning, and other related exterior/interior cleaning services as outlined at the time of scheduling. Exact services rendered will be based on the service package selected by the customer.

2. Scheduling & Access

Customers are responsible for providing safe and reasonable access to all windows and areas scheduled for cleaning.
We reserve the right to reschedule or cancel service if unsafe conditions are present (e.g., aggressive pets, locked gates, inclement weather).
If we arrive and are unable to perform the service due to lack of access, a trip charge may apply.

3. Pricing & Payment

All quotes are estimates based on the information provided by the customer. Final pricing may change based on actual site conditions.
Payment is due in full upon completion of services unless otherwise agreed in writing.
We accept cash, credit/debit cards, and other payment methods listed on our website.

4. Satisfaction Guarantee

We stand behind our work. If you are not satisfied, please notify us within 48 hours of service and we will return to address any issues. Any claims made after 48 hours may be subject to additional charges.

5. Damage & Liability

We take every precaution to avoid damage. However, we are not responsible for pre-existing conditions or items improperly installed or maintained (e.g., brittle screens, rotted sills, loose trim).
Customer agrees to notify us of any known issues prior to service.
Any verified damage caused by us will be repaired or compensated at our discretion.

6. Cancellation Policy

Appointments may be cancelled or rescheduled with at least 24 hours notice.
Same-day cancellations or no-shows may be subject to a cancellation fee of up to $50.

7. Weather Delays

Outdoor cleaning services may be postponed due to rain, high winds, or other hazardous conditions. We will contact you to reschedule as soon as it is safe to resume work.

8. Recurring Service Agreements

For customers enrolled in regular service (monthly, quarterly, etc.), prices are subject to review every 12 months or in the event of significant changes to service needs or property layout.

9. Privacy & Communication

Your contact and service information will be used solely to communicate with you regarding your services or promotions from Beehive Window Cleaning.
You may opt out of promotional messages at any time by following the instructions in the message or contacting us directly.

10. Changes to Terms

Beehive Window Cleaning reserves the right to update or modify these terms at any time. The most current version will be available on our website.

Last updated: August 21, 2025
For questions about these terms, please contact us at contact@beehivewindowcleaning.com.

Privacy Policy

This Privacy Policy describes how Beehive Window Cleaning ("we", "us", or "our") collects, uses, and protects the personal information of customers and website visitors ("you").

1. Information We Collect

Contact Information: Name, email address, phone number, address, or company name.
Service Details: Information about the services you request or receive, including scheduling preferences and property access notes.
Website Data: When you visit our website, we may collect browser type, device information, IP address, and browsing behavior through analytics tools.
Communication Records: Emails, messages, or other correspondence you send to us, including SMS opt-in or responses.

2. How We Use Your Information

To provide and manage window cleaning and related services.
To communicate with you about appointments, invoices, and service updates.
To improve our website, services, and customer experience.
To send occasional promotions or special offers (if you opt in).
To comply with legal obligations or protect our business from fraud or abuse.

3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your data with service providers (e.g., payment processors, scheduling platforms) only as needed to deliver our services.
We may disclose information when required by law or in connection with legal proceedings.

4. SMS & Email Communications

By providing your phone number and opting in, you consent to receive SMS messages from Beehive Window Cleaning related to scheduling, service updates, and promotions. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP.

Promotional emails are only sent with your consent and include an unsubscribe link in each message.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we strive to use commercially acceptable means to safeguard your data.

6. Your Rights & Choices

You may request access, correction, or deletion of your personal data by contacting us directly.
You may unsubscribe from promotional communications at any time.
You may decline to provide certain optional information, though this may limit the services we can offer.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve performance and analyze traffic. You can disable cookies in your browser settings, though some features may not function properly.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their policies before providing personal information.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have, we will take steps to delete such information promptly.

10. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the updated terms.

Last updated: August 21, 2025
If you have questions about this policy, please contact us at contact@beehivewindowcleaning.com.